Using the Meilahti self-service facilities
UniSport Meilahti is self-service facility, so we have prepared short instructions for you. Please read the instructions below.
Use of the facilities
- You can use the self-service facility with a UniSport membership, a 10-visit card or a single fee. There is no customer service in UniSport Meilahti. You can pay, book and cancel services online and at any UniSport customer service point. You can redeem a trial visit in the online shop with the promotional code "freevisit".
- New member or 10-card customers, remember to pick up your access card for access to the gym and to validate the services at the UniSport customer service desk in Kluuvi, Kumpula or Otaniemi. Check the opening hours of the customer service on the sports centres' own websites. For other services (single visits, massages), you will find the pin code on your payment receipt.
- Remember to bring your own lock for the locker.
- Leave the facilities by closing time.
Gym
You can access the gym via the access gate with your access card or pin code. The gym visit is validated by passing through the gym gate.
Group exercise classes
Use the validation device outside the group exercise room to validate the classes with your access card or pin code.
Customer service
You can contact the customer service:
- on +358 272 0701
- by e-mail unisport.asiakaspalvelu@helsinki.fi
- via the website chat.
Security
- Securitas 020 491 2600
- Insecure situations requiring the presence of a guard
- Leave maintenance requests using this form
- Reports of faults in the facilities and gym equipment (e.g. defects in toilets, malfunctioning equipment).
- Acute notifications of faults in the building, e.g. water damage or power failure, can also be reported to the customer sercive of Meilahti Sports Center.
- General emergency number 112
Please read carefully our terms of use, gym etiquette and group exercise etiquette. Please take other customers into account.
Have a good workout!